Clear Communication

We strive to make the remodeling process as seamless as possible through clear, open communication from start to finish.  It is our goal to respond to client calls and emails within one business day, deliver estimates to clients as quickly as possible, be upfront about any necessary changes or delays to a project, be available to answer questions every step of the way, and above all listen to and respect our clients' unique needs.
One tool we use to keep the lines of communication open is a document called "Communication and Expectations".  Simply fill out this detailed questionnaire before the start of your project to help us best serve you and eliminate possible conflict.  It's our goal that at the end of the project you feel completely satisfied with your investment, and had an enjoyable time along the way.

Follow the links below to learn more:


Pre-Construction Timeline

Your Project Start to Finish

Open Book Billing

Frequently Asked Questions

Understanding Your Estimate

Communication and Expectations

First Day Of Construction